2. Requirements

Before starting an installation, in-advance planning is recommended. Refer to the Promptar Server Setup Guide for that.

2.1. General

Promptar XLATE runs on both Linux and Windows operating systems. The technical requirements are outlined in the following table:

Linux Windows

Operating System

RHEL 5 or later

32/64 bit

Windows Server 2003 SP2 or later

32/64 bit

Available RAM

64 MB

64 MB

Disk Space

50 MB

50 MB


  • Promptar is 32 bit software. If you’re targeting 64 bit Linux, 32 bit software dependencies must be installed; these are described below in 64 Bit Linux Requirements.
  • Promptar Server and connectors are packaged in RPM format for Linux installation and are tested and supported on RHEL or equivalent distributions, like CentOS. However, if you so require, we know Promptar to successfully run on top of distributions, such as Debian or Ubuntu. In those cases, a special support agreement may be delivered.
  • Both RAM requirements and disk space requirements may grow depending on the complexity of the installation and on the implemented logging policies. However, the specified requirements are adequate for typical installations.

64 Bit Linux Requirements

To ensure Promptar Server and connectors run on 64 bit Linux installations, a few 32 bit packages need to be installed. Before any 32 bit package installation, ensure your system is fully up to date by running:

# yum update

For 64 bit CentOS 5, install 32 bit zlib and its dependencies by running:

# yum install zlib.i386

For 64 bit CentOS 6 or 7, install 32 bit zlib and its dependencies by running:

# yum install zlib.i686