3. Installation

The Promptar TAPI Connector software installation process is very simple and does nothing but putting files into its respective directories in the host system. It is based on each operating system’s native software management tools.

TSP Note


Don’t forget that the appropriate TSP needs to be installed and configured to have Promptar TAPI Connector operational. This might be a good time to do just that.

3.1. Windows

To install, either double click on the Promptar TAPI Connector <version>.msi file or execute the following, in a command line shell:

> msiexec /i "Promptar TAPI Connector <version>.msi"

3.2. Installed Files

The table below summarizes the installed file locations depending on the platform:

component Windows


<prefix>\Promptar TAPI Connector\sbin


<prefix>\Promptar TAPI Connector\config


<prefix>\Promptar TAPI Connector\adapters


<prefix>\Promptar TAPI Connector\log

Where <prefix> is given by the Windows ProgramFiles environment variable on 32 bit systems and, on 64 bit ones, by the ProgramFiles(x86) environment variable.